IT Support Technician Career Programme UK – A+, Network+ & Exams

IT Support Technician Career Programme UK

Best for: beginners and career changers targeting Help Desk, Service Desk, Desktop Support and IT Support Technician roles.

This career programme combines the CompTIA A+ and Network+ certification pathway with additional IT support, Microsoft and administration skills used in support environments.

Your Certification Route

1. CompTIA A+ Core 1 – 220-1201
2. CompTIA A+ Core 2 – 220-1202
3. CompTIA Network+ – N10-009

Exam Vouchers Included

• CompTIA A+ 220-1201 exam voucher
• CompTIA A+ 220-1202 exam voucher
• CompTIA Network+ N10-009 exam voucher

Additional Skills

• IT support and structured troubleshooting
• Networking fundamentals and network troubleshooting
• Active Directory administration
• Microsoft 365 support skills
• PowerShell fundamentals
• Help Desk customer service and user support

Which A+ & Network+ Package Should You Choose?

Choose this Career Programme if you want the broader job-focused support pathway. If you only want the core A+ and Network+ certification route, choose the CompTIA IT Support & Networking Certification Bundle.

Target Roles

IT Support Technician, Help Desk Analyst, Service Desk Analyst, Desktop Support Technician and First-Line Support.

Next Steps

Compare the wider IT Career Programmes & Certification Bundles UK hub, then progress into the Network Engineer Career Programme, Cyber Security, Systems Administrator or Cloud Engineer routes. Training and certification can strengthen skills and employability but do not guarantee a job or salary outcome.