Retail Management Diploma Online Course UK

Career-focused retail management training online

Retail Management Diploma Online Course UK

Build practical knowledge for retail supervisory and management roles with this Learning247-supplied online course. The programme covers the customer journey, merchandising, pricing, stock, suppliers, store layout, team communication, retail marketing and day-to-day retail operations.

What You Will Learn

• Retail management fundamentals and the manager’s role
• Merchandising and pricing
• Sales and point-of-sale customer service
• Consumer behaviour and customer trends
• Customer communication and relationship building
• Stock management, suppliers and receiving goods
• Store location, layout and retail security
• Team communication and people management
• Multi-channel retailing, retail marketing and brand management
• Retail health and safety and customer-rights awareness

Course Format

• 19 online modules
• Approximately 10 hours of study plus the final test
• Online multiple-choice assessment
• 70% pass mark
• Further test attempts included after additional study
• Lifetime supplier course access
• Downloadable completion certificate after passing

Who Is This Course For?

• Retail supervisors and team leaders
• People aiming for assistant-manager or store-manager roles
• Retail staff wanting broader commercial knowledge
• Small-shop and e-commerce business owners
• Career changers entering retail management

This is a supplier training diploma and is not presented as an Ofqual-regulated qualification unless a regulated award is separately confirmed.

Related Training

Develop customer-facing skills with our Customer Service Management Online Course UK or build broader selling skills with the Sales Skills Diploma Online Course UK.

Develop Retail Management Skills Online

Course price: £69.99