Handling Information in a Care Setting Online Course UK

Handling Information in Care Training Online UK

Best for: care workers, healthcare assistants, domiciliary carers and support staff who handle personal, confidential or care-related information.

This handling information in care training online UK course develops practical awareness of confidentiality, secure record keeping, appropriate information sharing and responsible handling of care documentation. It helps learners understand why accurate, respectful and secure information handling is an important part of professional care practice.

What You Will Learn

• Understand confidentiality principles in care settings
• Recognise responsibilities when handling personal and care-related information
• Support secure and accurate record keeping
• Understand appropriate information-sharing principles
• Reduce common documentation and information-handling mistakes
• Recognise the importance of privacy and professional boundaries
• Follow employer procedures and appropriate escalation routes

Who Is This Handling Information Course For?

Suitable for care-home staff, domiciliary carers, healthcare assistants, support workers and other employees who access, use or record information about people receiving care or support. It can support induction, refresher awareness or wider staff development.

Supporting Confidentiality and Good Record Keeping

Care records can contain sensitive information. Staff should understand their responsibilities, only access or share information appropriately, keep records clear and follow the organisation’s current confidentiality and information-governance procedures. Good information handling also supports continuity, accountability and respectful person-centred care.

Flexible Online Care Training

Study online at your own pace without needing to attend a classroom. The flexible format is suitable for individuals and organisations looking for accessible awareness training across care and support teams.

Course Price and Team Enquiries

Online course price: £29.99. Need several staff trained? Contact us for current team options.

Important Information

This is general awareness training and is not legal advice or a substitute for employer policies, specialist data-protection guidance, information-governance procedures, confidentiality duties or role-specific professional requirements. Organisations and learners remain responsible for following the current requirements that apply to their work.

Compare more training in Health & Social Care, or use our healthcare and social care training guide to explore the available routes.